Present at the event was the chief guest Dr. Lalit K. Panwar, Secretary, Ministry of Tourism, Government of India; also Consular and State dignitaries and heads of the Travel and Tourism Industry.

The Outlook Traveller Awards is widely acknowledged as one of the most prestigious recognitions in the travel and tourism industry. For this their eighth annual readers’ survey, a stellar panel of jury members was first asked to shortlist nominees in each category from a comprehensive list of options. The voting that followed by over 18,000 respondents’ countrywide saw Thomas Cook (India) Ltd. emerge as Outlook Traveller’s Readers’ Favourite Outbound Tour Operator.

The ‘Favourite Outbound Tour Operator’ award reaffirms the consistent delivery of exceptional customer-centric product innovation and service excellence that is today deeply entrenched in the ethos of Thomas Cook (India) Ltd.

Madhavan Menon, Managing Director, Thomas Cook (India) Ltd said, “We are delighted with this unique honour and recognition from Outlook Traveller and its readers. The award of Favourite Outbound Tour Operator is a reflection of our unerring focus on consumer centric innovation that has been a catalyst in driving all our strategic initiatives across the Thomas Cook enterprise.”

He added, “Being chosen the Favourite Outbound Tour Operator by Outlook Traveller’s discerning readers is a tribute to our exceptional people at Thomas Cook India and their dedication towards delivery of service excellence.”

Menon concluded by stating, “We are confident that The Outlook Traveller award will serve to inspire our teams in setting even higher benchmarks of excellence!”